Complaints in respect of Insurance Company

If you have any complaint or grievance against the insurance company, broker, agent, surveyor or bank representative in respect of your insurance policy, you may file your complaint with the following offices:

FEDERAL INSURANCE OMBUDSMAN

2nd Floor, Pakistan Red Crescent Society
Annexe Building, Plot # 197/5
Dr. Doud Pota Road
Karachi.
Phone: 021-99207761-2
website: www.fio.gov.pk

Official Coordinator, Small Disputes Resolution Committee (Islamabad)

The Management Executive, Insurance Division,
3rd Floor, NIC Building, 63-Jinnah Avenue, Blue Area,
Islamabad.
Phone: 051-9207091-4 Ext 439
Email: complaints@secp.gov.pk

Official Coordinator, Small Disputes Resolution Committee (Karachi)

The Deputy Director, Specialized Companies Division,
5th Floor, State Life Building No. 2, Wallace Road, Off I.I. Chundrigar Road,
Karachi.
Phone : 021-32414204
Email : complaints@secp.gov.pk

Official Coordinator, Small Disputes Resolution Committee (Lahore)

The Deputy Registrar of Companies, Company Registration Office – Lahore
Associates House, 3rd & 4th Floor 7-Egerton Road,
Lahore.
Phone : 042-99204962-66 Ext : 28
Email : complaints@secp.gov.pk